360-degree feedback for CEOs & senior technology leaders

Hello, I’m Richard Hughes-Jones.

I’m an Executive Coach to founders, CEOs and senior technology leaders in high-growth technology businesses, the investment industry and progressive corporates.

Customised, confidential and professional. I have undertaken 360-degree feedback for a wide range of senior leaders over a coaching career spanning more than a decade, from venture-backed founders to the FTSE 100 and the Fortune 500.

I also use AI to augment the whole process. Every interview is recorded, and AI helps me synthesise what I hear, so the themes that reach you are grounded in what people actually said rather than in memory. The judgement stays mine.

I’m based in London and work internationally. Get in touch to explore 360-degree feedback with me.

Enquire about 360-degree feedback

“Feedback is the lifeblood of change in a complex world. Without a constant diet of data and perspectives from those around them, people are trapped inside their own perspective and the quirks of their own, beautifully human brains. The ability to give and receive feedback, and to organise work and conversations so that feedback is richly available, is a core change capability.”

Jennifer Garvey Berger, Simple Habits for Complex Times

What is 360-degree feedback?

360-degree feedback is a structured way of understanding how a leader is seen by the people around them. Input is gathered from a range of sources, typically leadership team peers, investors and Board members, direct reports and employees on the ground, to build a well-rounded picture of your skills, competencies and behaviours at work.

Because it draws on the broadest possible range of perspectives, it shows you how you are actually experienced as a leader, not just how you intend to come across.

How does the feedback process work?

Opening yourself up to feedback takes a brave leader, with an empathetic and supportive coach working on your behalf.

Customised assessment

I work with you, and your People and Talent leads where relevant, to understand the context for the exercise and design an approach aligned with your own and your organisation’s objectives.

Tailored questions

Great insights come from a small number of well-positioned questions put to a broad selection of peers. Together we agree what will be asked, and of whom.

Semi-structured interviews

Feedback is gathered in conversation and in writing from multiple sources, and is typically anonymous. Every interview call is recorded, so nothing of what people actually said is lost.

AI-augmented analysis

I use AI to synthesise the recorded interviews and written feedback into themes. It brings objectivity and catches patterns a single reader can miss. My own expertise and intuition sit on top, drawing out what matters.

Feedback report

In a dedicated session your report is presented and discussed, helping you absorb and reflect on the findings and their implications.

Next steps

Together we develop a targeted action plan to build on your strengths and address your development areas.

How will feedback make me a better leader?

Real growth happens on the margin, which is why broadening your perspective through feedback is so developmental.

Increased self-awareness

You gain real insight into how others perceive your leadership style and behaviours.

Targeted development

Knowing where to develop next, you can build a focused personal development plan, with ongoing support from your coach.

Enhanced performance

Better working dynamics with the people around you, and improved performance that others notice.

Stronger team dynamics

You encourage a culture of feedback across your team and business, from the top down.

What do clients say?

Richard has been an exceptional executive coach for many of our senior leaders, providing both one-on-one coaching and facilitated 360 feedback. His professionalism, deep expertise, and genuine commitment to personal and professional growth make him an invaluable partner. I highly recommend Richard to any organization seeking to elevate their leadership capabilities.

Daniela Vargas

Senior Learning & Development Partner, Flutter International (FTSE 100)

I reached out to Richard to help me develop as a leader. He brought a lot of domain knowledge, as well as an independent perspective, which I also gained through a comprehensive 360-degree feedback process he facilitated on my behalf. Richard built rapport and trust quickly, making me feel I could talk about anything and speak my mind. We explored a broad range of leadership issues and I left each session feeling mentally tired! I recommend Richard as an executive coach to other leaders seeking executive level support on this tough but rewarding journey.

Chief Technology Officer

Fintech, London (£20 million, Series B)

Get in touch to explore 360-degree feedback.